Voice agents your customers won't hang up on
Arcmindd lets you design, test and deploy AI voice agents that answer real phone calls — with natural conversation, sub-second latency, and full visibility into every interaction.
No credit card required · Live in production within a week
Support Agent · Ava
Inbound call
Trusted by teams handling millions of calls a year
Arcmindd platform metrics
42M+
Calls handled by Arcmindd agents
380ms
Median voice-to-voice latency
29
Languages and accents supported
99.95%
Platform uptime, trailing 12 months
From prompt to production call in three steps
Design the agent
Write a prompt, drop in your knowledge base, and shape how the agent should sound, greet callers and hand off to a human when it needs to.
Connect your stack
Point the agent at your phone number, CRM and calendars. Arcmindd handles telephony, call routing and real-time tool calls out of the box.
- +1 (415) 555-0148In progress
- +1 (212) 555-0113Ringing
- +1 (312) 555-0177Queued
6
SIP trunks
184
Numbers
0.4s
Avg. wait
Deploy and monitor
Ship to production in minutes, then watch every call transcribe, score and surface in analytics — with one click to tune and redeploy.
1,204
Calls today
2m 41s
Avg. handle time
94/100
QA score
- CL-8841Resolved2:14
- CL-8840Transferred4:02
- CL-8839Resolved1:38
- CL-8838Resolved3:07
Everything a production voice agent needs
A visual canvas for conversation logic
Compose prompts, branching logic and tool calls on a single canvas. Test changes against real call recordings before they ever reach a customer.
- Drag-and-drop conversation nodes with inline prompt editing
- Versioned releases with instant rollback
- Simulated call testing against saved transcripts
Voices that sound like your best rep, not a script
Pick from a growing library tuned specifically for phone audio, across accents, tones and languages — or clone your own brand voice.
Ava
Female · Warm, reassuring
Elliot
Male · Crisp, professional
Priya
Female · Friendly, efficient
Mateo
Male · Energetic, upbeat
Sofia
Female · Calm, articulate
Noah
Male · Casual, confident
Built for the calls that keep your business running
Fits into the stack you already run
Connect your CRM, calendar and telephony provider natively, or reach anything else through webhooks and a REST API.
CRM
- Salesforce-style CRM
- HubSpot-style CRM
- Custom REST CRM
Telephony
- Twilio-style SIP
- Existing PBX
- Native Arcmindd numbers
Scheduling
- Google Calendar
- Outlook Calendar
- Calendly-style booking
Data & tools
- Webhooks
- REST API
- Zapier-style automation
import { Arcmindd } from "@arcmindd/sdk";
const client = new Arcmindd({ apiKey: process.env.ARCMINDD_API_KEY });
const call = await client.agents.call({
agentId: "agt_support_v3",
to: "+14155550123",
metadata: { orderId: "ORD-88213" },
});
console.log(call.status); "text-faint">// "queued"Teams running Arcmindd in production
“We went from a five-minute average hold time to answering every call instantly. Arcmindd's agent now closes out two-thirds of our support volume without a human touching it.”
Dana Whitfield
VP of Customer Operations, Northwind Health
“The voice quality is what sold our team. Callers genuinely don't realize they're talking to an agent until we tell them — and the handoff to our reps is seamless.”
Marcus Ade
Head of Support, Solace Financial
“We deployed our first agent in an afternoon and it was handling real scheduling calls by the next morning. The analytics made it easy to see exactly where to tune the prompt.”
Priya Nair
Director of Patient Access, Fenwick & Barrow
Built to satisfy the teams who have to say yes
Every call is encrypted in transit and at rest, with granular retention controls and a full audit trail your compliance team can actually read.
SOC 2 Type II
Independently audited annually
HIPAA-eligible
Signed BAAs for healthcare accounts
GDPR compliant
Data residency and processing controls
SSO & RBAC
SAML/OIDC with role-based access
Common questions
It can hold a full natural conversation, look up information from your systems in real time, transfer to a human when needed, place outbound calls, and take actions like booking an appointment or updating a record — all through the same tool-calling layer your team already uses for other integrations.
Arcmindd runs on low-latency voice models tuned specifically for phone audio, with sub-400ms median time-to-first-audio and natural turn-taking, interruption handling and backchannels ("mm-hm", "got it") so conversations don't feel scripted.
Most teams have a working agent handling test calls within a day, and in production within a week — including connecting telephony, integrating your CRM, and tuning the prompt against real call recordings.
Yes — Arcmindd supports 29 languages and regional accents today, with automatic language detection so an agent can switch mid-call if a caller does.
You define escalation rules per agent — anything from a warm transfer to a live rep with full call context, to a callback scheduled for a human, to simply being upfront that it will follow up.
Arcmindd is SOC 2 Type II certified and offers a HIPAA-eligible tier with signed BAAs, along with GDPR-compliant data handling, SSO and role-based access controls for enterprise accounts.
Put a voice agent on your hardest call flow
Talk to our team about your call volume and use case — most agents go live within a week.